Frequently Asked Questions (FAQ)

Questions:

Answers:

  • How do I sign up for WebAccel, and how much does it cost?

    By going to http://webaccel.dreamscape.com, and clicking on “Try it Free”.

    Pricing is located at the site listed above by clicking on “Try it Free”, and “Activate Webaccel”.

  • What are the minimum PC requirements for WebAccel?

    •     PC with at least Windows 98 (Windows 95 is not supported).
    • Web Browser must be at least Internet Explorer 5. Other browsers are supported, but must be set up manually (i.e. Netscape).
    • PC must have 32MB of RAM and 25MB of hard disk space.
    • WebAccel will work with most personal Firewalls, pop-up blocking software, spyware removal tools, etc.

  • Does WebAccel support Macintosh computers?

    WebAccel currently does not support Macintosh computers. We anticipate releasing a Macintosh version by March 2004.

  • Can I share a subscription to WebAccel on more than one PC?

    Yes. However, WebAccel may only be used by one PC at a time. (Last one in wins)

  • What does WebAccel accelerate?

    • Web browsing (typically 2x – 5x faster).
    • Downloads from web browsers (typically 2x – 2.5x). Also if the download is stopped, it will pick up where the download terminated.

    WebAccel uses compression, caching, and graphic manipulation to improve web browsing speeds.

  • What does WebAccel not accelerate?

    • Streaming audio/ media/ video files.
    • Secure web pages.
    • File downloads outside of a web browser (i.e. email, FTP, Peer To Peer)
  • What else does WebAccel do aside from increase browsing speed?

    WebAccel also allows the you to optionally block most pop up advertisements, along with in page ads (i.e. banners).
  • Why do some images on web pages seem to be low quality?

    One of the ways WebAccel provides accelerated speed is to reduce the size of image files by reducing the overall quality of the image. WebAccel provides five different levels of image quality, from no image adjustment (full quality), to a high level of image adjustment. Lower quality images will result in a faster web browsing experience. Full quality images will reduce web browsing speeds.

    To view a single image in full quality right-click on the image and select “Refresh Picture with Full Quality” or “Refresh Page with Full Quality”.

    Customers that always wants full quality images should set their Graphic Image Acceleration (Click on the Propel System Tray Icon -> Options -> Graphics and Ads) to “Low Acceleration”.

  • How Do I Block (or Allow) Pop-up Ads?

    You can block or allow Pop-up Ads by adjusting your Propel settings. Click on the Propel System Tray Icon -> Options -> Pop-up Windows.
  • What do the different Propel Icons in the System Tray mean?
Enabled When running and enabled the Propel Accelerator icon depicts a blue-on-blue propeller.
Active When actively sending or receiving information or other data to the Internet using HTTP, moving arrows replace the propeller.
Disabled When Propel Accelerator is disabled, the propeller icon has a red circle around it and a line through it.
High Speed Connection Propel Accelerator is not active when user is connected to the Internet using a high-speed connection.
Subscription Expired If the free trial period or paid subscription has expired, the Propel Accelerator icon is changed to reflect that fact.
Temporarily Unavailable A special state can occur if the Propel Accelerator is temporarily unavailable. A small yellow triangle (shown below) appears to alert the user that Propel Accelerator is still enabled, but their Internet experience is not being accelerated.